Terms of service
Overview
Welcome to Dainty Chaos Studio! These Terms of Service outline the rules and guidelines for using our website and purchasing products from our online store.
By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service, as well as our Privacy Policy, Shipping Policy, and Returns & Refund Policy.
Dainty Chaos Studio reserves the right to update, change, or replace any part of these Terms of Service at any time. Updates will be posted on this page, and continued use of the website after changes are made means you accept those changes.
About Dainty Chaos Studio
Dainty Chaos Studio is a handmade small business based in Palm Springs, California. Each bookmark and book accessory is thoughtfully designed, created, and packaged by hand.
Because our products are handmade, slight variations in color, placement, materials, and appearance may occur. These unique differences are part of what makes each item special.
Products & Availability
We make every effort to accurately display product descriptions, photos, colors, and details. However, colors may vary slightly depending on screen settings and lighting.
Product availability may change at any time. Dainty Chaos Studio reserves the right to discontinue products, modify designs, or update pricing without notice.
Orders & Payments
By placing an order, you agree that all information provided is accurate and complete.
Orders are not considered accepted until payment has been successfully processed. Dainty Chaos Studio reserves the right to refuse or cancel orders due to errors, suspected fraudulent activity, inventory issues, or other circumstances requiring review.
Prices are subject to change at any time. Applicable sales tax and shipping fees will be calculated at checkout.
Handmade & Custom Orders
Custom orders are created specifically based on customer requests and require communication between the customer and Dainty Chaos Studio before production begins.
By approving a custom design, customers acknowledge that the final product will be created based on the agreed-upon details.
Custom orders are final sale unless the item arrives damaged or there is an error made by Dainty Chaos Studio.
Shipping
Orders are shipped according to the details outlined in our Shipping Policy.
Dainty Chaos Studio is not responsible for delays caused by USPS, weather, holidays, incorrect addresses, or circumstances outside of our control.
Customers are responsible for providing accurate shipping information at checkout.
Returns, Refunds, & Repairs
Due to the handmade nature of our products, all sales are considered final.
For information regarding damaged items, repairs, and available solutions, please review our Returns & Refund Policy.
Local Coachella Valley customers may be eligible for free repairs of broken chains, charms, or accessory components when possible.
Intellectual Property
All content on this website, including but not limited to product designs, photographs, graphics, logos, branding, written content, and original creations, belongs to Dainty Chaos Studio unless otherwise stated.
Content may not be copied, reproduced, modified, distributed, or used without written permission.
Website Use
You agree not to use this website for unlawful purposes or in a way that may damage, disable, or interfere with the website or its services.
Dainty Chaos Studio reserves the right to refuse service to anyone for any reason at any time.
Third-Party Services
Our website may use third-party services, including Shopify and payment providers, to process orders, payments, and website functionality. These services have their own terms and privacy policies.
Limitation of Liability
Dainty Chaos Studio is not responsible for damages resulting from misuse of products, improper handling, normal wear and tear, shipping delays, or circumstances outside of our control.
Customers are responsible for using bookmarks and accessories appropriately and caring for handmade items according to provided recommendations.
Contact Information
If you have questions regarding these Terms of Service, please contact Dainty Chaos Studio through the website contact form or Instagram at:
@daintychaosstudio
Thank you for supporting a handmade small business!