Refund policy

Handmade Items Made With Care

At Dainty Chaos Studio, each bookmark and book accessory is thoughtfully designed and handmade in Palm Springs, California. Because every piece is created by hand, all sales are considered final.

Returns & Refunds

Dainty Chaos Studio does not accept returns or offer refunds at this time. Each item is handmade to order or prepared with care, and we encourage customers to review product details, photos, and descriptions before completing their purchase.

If you have any questions about an item before ordering, please reach out through the contact form or Instagram at @daintychaosstudio. I am always happy to help!

Damaged or Broken Items

I want you to love and enjoy your bookmark or accessory. If your item arrives damaged or a chain, charm, or accessory piece breaks due to a craftsmanship issue, please contact me as soon as possible so I can help.

For local customers in the Coachella Valley, I offer free repairs for broken chains, charms, or accessory components whenever possible.

Please contact Dainty Chaos Studio with photos and details of the issue so we can determine the best way to help.

Care Reminder

To help your handmade items last as long as possible, please handle bookmarks and accessories with care. Avoid excessive pulling, bending, moisture exposure, or placing heavy pressure on delicate charms and chains.

Thank you for supporting a handmade small business!